If you’re still having a problem uploading your image, photo or picture to your Facebook profile or page, after reading my previous post “Posting Vertical Pictures, Images or Photos in Your Facebook Profile or Pages“, follow the steps below and you should be all set.
Why am I still getting that error when my image is under 180 pixels wide or 540 pixels high?
I tried to upload my father’s logo (image dimensions 99 pixels wide by 476 pixels high), and it didn’t work! I received the same error as before:
“Upload Failed: Your picture is too tall or too wide. Try to pick something closer to a square.”
So I researched some more and found, in Facebook Help, that profile photos cannot be three times taller, than they are wide:
“If you are having trouble adding or changing your profile picture, please note that you cannot upload a photo if it is more than three times as tall as it is wide.
So, I divided the length of my father’s logo by three and made it that width.
I uploaded it, and it worked! See my father’s Facebook Page here: On Call Auto Service Facebook Page. You can see the white-space where the logo is wider than it was designed. (Edit: I changed his logo to what you see now, but you can view the example I mention here in his Profile Photos album.)
You can view my logo here: My Facebook Business Page
So as long as you keep your image within the above dimensions and ratio, you’ll be all set!
Hope this helps! I have spent days researching this, and spent about 3 hours again yesterday. I’m so happy I found the solution!
If you’d like some help getting your Facebook page or profile picture freshened up or would like some advice on other ways to improve you social media efforts feel free to contact us we’d love to help!
Please post any questions or comments below.