Creative Services Manager

How-to Upload A Vertical Facebook Page or Profile Picture

By 31 Comments

If you’re still having a problem uploading your image, photo or picture to your Facebook profile or page, after reading my previous post “Posting Vertical Pictures, Images or Photos in Your Facebook Profile or Pages“, follow the steps below and you should be all set.

Why am I still getting that error when my image is under 180 pixels wide or 540 pixels high?

I tried to upload my father’s logo (image dimensions 99 pixels wide by 476 pixels high), and it didn’t work! I received the same error as before:

“Upload Failed: Your picture is too tall or too wide. Try to pick something closer to a square.”

99 x 476 OCAS Logo
99 x 476

So I researched some more and found, in Facebook Help, that profile photos cannot be three times taller, than they are wide:

“If you are having trouble adding or changing your profile picture, please note that you cannot upload a photo if it is more than three times as tall as it is wide.

So, I divided the length of my father’s logo by three and made it that width.

99 x 476 OCAS Logo
Incorrect logo size for Facebook Profile and Pages

I uploaded it, and it worked! See my father’s Facebook Page here: On Call Auto Service Facebook Page. You can see the white-space where the logo is wider than it was designed. (Edit: I changed his logo to what you see now, but you can view the example I mention here in his Profile Photos album.)

You can view my logo here: My Facebook Business Page

So as long as you keep your image within the above dimensions and ratio, you’ll be all set!

Hope this helps! I have spent days researching this, and spent about 3 hours again yesterday. I’m so happy I found the solution!

If you’d like some help getting your Facebook page or profile picture freshened up or would like some advice on other ways to improve you social media efforts feel free to contact us we’d love to help!

Please post any questions or comments below.

Thanks!

  • Kayleygryder

    Thank you so much this is fantastic and saved my profile page to give me the exact image I wanted. Great info.

    Kayley
    http://www.kayleygryder.com

    • You’re very welcome, glad it helped! :D
      I’ll be posting samples of Facebook Pages, Customer Twitter Backgrounds, YouTube Channel Backgrounds, and more of the template sites I created for customers. Feel free to browse them, and ask questions. I’m also thinking of creating a video with the information on these two related posts.

      Let me know if there’s anything you’d like to know more about, and I’ll see if I have an answer. :D

      Thanks again,
      Kath

      • lambriana

        Hello Kathy, can you help me find the right dimension for my facebook profile picture??the dimensions i have now are : 312 x 1024!
        ive tried everything but i dont know what else to do to make it work!
        thanks very much xx

        • Hi Iambriana,

          Your image needs to be 341 x 1023 OR 312 x 936. Hope this helps. :)

  • Thank you for this information. I found you on Google after spending a long time trying to figure out why my new profile picture wouldn’t upload. Your post helped me to fix the problem.

    • You’re very welcome Karen. Please let me know if there’s anything else I can help with.

      Thanks for the comment! :)

  • Bluestar_777

    thank u very much :)

    • You’re very welcome! Glad I could help. :)

  • Kristyophoto

    I was so excited to come upon your post after I googled how to upload a vertical fb profile photo. I am trying to upload a 500 x 165 image and am still getting the square message. Have you still been able to upload using the 1/3 ratio mentioned above? I spent so much time on this graphic it is so frustrating!

    • Hey Kristy,

      I’m glad my post was able to help!

      I assume your image is 165 pixels wide by 500 pixels high? If so, try making your graphic 165w x 495h or 167w x 501h. Images work better, with these dimensions, when they’re vertical vs horizontal.

      Let me know if these suggestions help!

  • Awesome work dude! Worked a treat. I was starting to freak out as the only other “fix” to this problem was by a guy who, “just fixed it, Don’t know what I did exactly though”. So to come across your response means that I will never get trapped by this again.

    You are a legend!!!

    • You’re quite welcome. Glad I was able to help! :)

  • Mayank_arora

    it does really work

    • Glad it helped! :D

  • Mindy

    mine is 180×455 and every time i attempt to upload i get an error message. very frustrating.

    • Hi Mindy,

      I don’t think it’s you. I think FB is having an issue. I was able to upload the size without a hitch (see here: http://www.facebook.com/KathyBurckhardt).

      Well, not quite without a hitch. Once you upload it, hit the fresh button in your browser or on your keyboard (F5), it should then appear. I believe FB’s been having this problem since they changed the layout of FB Pages.

      Let me know if the above instructions work for you.

  • guest

     How can i change the length of it ?! 

    • If you’re referring to the length of your image, you need an image editor like PhotoShop, Fireworks, SnagIt, etc. You can even edit it in MS Paint.

      Did I answer your question?

  • Nickchacha

    Thanks a million really helpful

  • Opps sorry posted twice

  • Many thanks. Was getting driven nuts with changing the size and not knowing why it would not load. Pure gold cheers

    • You’re quite welcome, and glad it helped! 

      Cheers!

  • Preston

    Hi Kathy – thank you very much. This is a helpful article. After you add your vertical profile image, do you have control over how it displays in your posts? I notice the bottom portion of yours displays, but when I place one an area near the top shows in the posts.

    • Hi Preston,

      You’re VERY welcome! Thanks for the comments and praise.

      On your Facebook page, hover over your profile pic and click on “Change Picture.” Under the image (in the next screen) click on “Edit Thumbnail.” In the pop-up window, click on the thumbnail and drag it around, the small window, til you get it where you want. Click “Save” and you’re all set. :)

  • worked fine for me!! thanks a lot for your help.. definitely the trick is divide… high/wide and the = cant be bigger then 3 :)

    cheers!

    • Thanks Tiago, glad it helped! :D

  • sherif Fawzy

    thx a lot ..  it really works :)

    • You’re very welcome Sherif!

      Thanks for the comment!

  • lanahorvat

     hey, can you please help me out? dimensions of my picture are 640×2040 and facebook is giving me error message.how and where can i change dimensions and what should they be to fit?

    • Hello Lana,

      Where exactly are you trying to upload this? In your profile or page? 

      With the new changes these instructions no longer apply.

      Let me know how I can help.

      Kat

  • Lana Horvat

    i somehow uploaded the last picture,but now when im doing ur  technique it doesn’t work.why hey are doin that?–‘..now i have a new picture that i want to upload as a profile.dimensions are 1255 x 4245..i resized it undred of times but noting worked out, what should i do?
     

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